CyberFOX has acquired Timus Networks
To learn more, read our press release here.
As a Timus Networks partner, you likely have questions about what this means for your Timus SASE product. Your new account manager will be in touch soon, but in the meantime, these FAQs should cover the most common ones.
Frequently asked questions
Who do I contact for support for Timus SASE?
For now, Timus support remains unchanged. You can reach the team through any of the following:
Email: support@timusnetworks.com
Submit a request: https://support.timusnetworks.com/hc/en-us/requests/new
Help portal: https://support.timusnetworks.com/hc/en-us
Will anything change with my Timus SASE product?
No. Your Timus SASE product will continue to operate as usual. All existing features, support, and service levels remain in place.
Is anything changing with how I pay for my subscription?
No. Your current billing and payment process remains the same. Any changes would be communicated in advance before taking effect.
Will anything change with my contract?
No. Your current contract terms remain in effect.